1. Introduction

At HairLook Aesthetics, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, schedule a consultation, or use our services.

2. Information We Collect

We may collect the following information from you:

• Personal Information: Name, contact details, email, phone number, and CNIC (if required for documentation).

• Medical Information: Relevant details regarding your hair transplant or aesthetic treatments.

• Payment Information: If you make payments online, we collect necessary details through secure payment gateways.

• Website Usage Data: IP address, browser type, and interactions with our website for analytics purposes.

3. How We Use Your Information

We use your information for the following purposes:

• To provide consultations and medical services.

• To process appointments and transactions.

• To communicate offers, promotions, and service updates.

• To improve our website and services.

• To comply with legal and regulatory requirements.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your data with:

• Authorized medical professionals for treatment purposes.

• Payment processors for secure transactions.

• Marketing partners for promotional campaigns (with your consent).

• Legal authorities if required by law.

5. Data Security

We implement strict security measures to protect your data from unauthorized access, disclosure, or misuse. Your information is stored securely, and we use encrypted communication for online transactions.

6. Your Rights

You have the right to:

• Access and review your personal data.

• Request corrections to inaccurate information.

• Withdraw consent for marketing communications.

• Request deletion of your data (subject to legal obligations).

7. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience and analyze web traffic. You can modify your browser settings to disable cookies if you prefer.

8. Consent for Media Usage

By agreeing to our treatments, you may opt-in to allow us to use your before-and-after pictures or testimonial videos for educational and marketing purposes. We will never use your images without prior consent.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and we encourage you to review it regularly.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, feel free to contact us at support@hairlook.com.pk or call 0307-7070047.

Last Updated: March 2025